Payments

 

Payments are handled via a third party provider (Stripe or PayPal).

This means payments can take up to 7 days to be processed.

Sadly, we can’t ship orders while payments are clearing, sorry.

If you’re in NZ or Australia send us an email to MonarchPedals@gmail.com and we can arrange a Bank Transfer easy peasy which is typically instant.

Shipping

 

Shipping outside of NZ = $30 NZD.
Shipping within NZ = $0

Warranty

 

Warranty Information

All Monarch Pedals effects units are covered by a 2-year worldwide return-to-base (RTB) warranty from the date of purchase. This covers manufacturing defects and equipment failure on original, unmodified units.

If the pedal has been altered, tampered with, or modified in any way, the warranty is void.

That said, we won’t leave you hanging. If something goes wrong due to our work or a fault on our end, we’ll do our best to make it right. Just get in touch at MonarchPedals@gmail.com and we’ll sort it out.

Please note: the warranty does not cover damage caused by misuse, incorrect power supplies, reversed polarity, or use outside the recommended voltage range. Final decisions on warranty coverage rest with us.

Info

 

All our pedals come in their own box (made of recycled cardboard) with some ‘case candy’. We make an effort to use reused or recyclable packaging where possible including the anti-static bubble wrap and bags that our pedals come in. All plastic is 100% recyclable at soft recycling facilities.

Pedal Power

 

All Monarch Pedal units take a 9v DC CENTRE NEGATIVE adapter.

No Monarch Pedal unit uses a battery, now or ever. As such we recommend the use of a reputable CENTRE NEGATIVE 9v PSU to supply power to your MP unit. We use TrueTone CS7 and CS12 units when testing pedals and also live. No affiliation, they just do cool things.

Please do not:

  • Use a power supply above 9v DC unless stated.

  • Use anything other than CENTRE NEGATIVE adapters